[Resolved]  Oyo Rooms — Horrible experience with oyo rooms.

Address:	Gurgaon, Haryana
Website:	www.oyorooms.com

Hi oyo,

This is regarding my stay in your oyo room with bevvan resort, during my goa visit.

Having said that, i'd like to bring to your notice that your room was extremely disappointing, horrible and definitely not even at par with any local lodges. Hence, i found it inevitable to write in to you.

Right from the time of check-in, my experience had been the worst ever. I understand that the way to the resort from the main road cannot be your responsibility, but parking availability was mentioned during the booking, but the resort didn't had an inch space to park inside for any vehicle. All the vehicles are suppose to park on the very congested narrow road outside, and that cost me a big dent and scratches on my car after someone hit my car during the overnight parking in front of the resort.

I have paid rs14173 after all your discounts for a room for two days, but the room was not even worth than the local lodge room which can availed at less than rs 300 a day.

1. Broken switch boards : the switch boards were broken in pieces and all the electric wires are outside which made us completely scary to touch.

2. Air conditioning: pathetic damaged ac which works as per its wish. The room doesn't have the ac switch turn it on or off. The switch is somewhere in the reception and who knows what time they switch it on or off.

3. Bathroom: i don't know how can i explain the bathroom, it was in such a pathetic situation with broken commode and was basic. Flush was not working and leaking pipes.

4. Bed: i could see hundreds of bed bugs at night all over the bed and mattress, and it ends up me others sleeping on floor on a bed sheet like bus stand or railway station platform.

5: balcony: like a garbage yard

6. No water to drink

7. No room service

8. No intercom

10. The swimming pools have not been cleaned for the past 1 week, so filthy water breeding mosquitoes

12. Broken door handles

After complaining about this on the 2nd day, the hotel people have asked us to move to a different hotel called hotel germany, where we did not find any better.

In short, you have totally shattered our vacation leaving us more tired than ever. What justification you have on the same?. This was my first booking via oyo rooms and the experience made me clear that you are not even worth to be in the market. I will definitely recommend my friends and families to stay away from oyo.

I'm also attaching few pics which i managed to take, but still a lot of pathetic scenes which i couldn't capture

- nithin