[Resolved] Oyo Rooms — hotel booking refund not yet received from oyo

Hitesh Kochar

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700052

I booked OYO room, booking ID SRIY8463, although Due to room quality I didn't avail hotel service However I have maid full payment for 2 days amounting RS 4, 099/-.

After multiple follow up OYO executive agreed for refund and confirm over mail, however from last 3 weeks neither refund amount received and nobody responding from OYO company inspite of multiple follow up.

Request you to kindly resolve this issue immediately otherwise I have to use social media platforms as well as File complaint against OYO in consumer forum portal.

Regards
HITESH KOCHAR
MB. NO. [protected]
E-MAIL- [protected]@gmail.com

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Jul 22, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

OYO Rooms Customer Care's response As checked, the needful resolution has been provided. Take this inconvenience as an exception. We assure hassle-free stay in the future. Let us know if you need any further assistance.

Regards
Team OYO