[Resolved] Oyo Rooms — hotel | |||
I booked a hotel room for 20th jan to 22nd jan for hotel highland dalhousie. The payment got debited from my icici account but the confirmation is not received. I have checked with my bank that the payment is already debited successfully but oyoroom people they are not helping me out with the confirmation for that booking. The amount debited on 15 jan at 3 pm Was this information helpful? | |||
Feb 21, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.Regards Team OYO Verified Support Jan 21, 2019 OYO Rooms Customer Care's response Dear Guest, We believe our concern team contacted and shared the necessary details. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.Regards Team OYO | |||
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Booking( VJBS5783 ) Escalated, Hotel - OYO 23363 Hotel Highland
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