OYO Rooms — hotel

 
3 Reviews
 Pramod hg on Jan 16, 2019
I booked a hotel room for 20th jan to 22nd jan for hotel highland dalhousie. The payment got debited from my icici account but the confirmation is not received. I have checked with my bank that the payment is already debited successfully but oyoroom people they are not helping me out with the confirmation for that booking. The amount debited on 15 jan at 3 pm

Complaint Status


[Jan 16, 2019] OYO Rooms customer support has been notified about the posted complaint.
Updated by Pramod hg, Jan 16, 2019
Total amount debited was inr 3543
Verified Support
OYO Rooms Customer Care's response, Jan 17, 2019
Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
Updated by Pramod hg, Jan 21, 2019
VJBS5783
Verified Support
OYO Rooms Customer Care's response, Jan 21, 2019
Dear Guest, We believe our concern team contacted and shared the necessary details. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.

Regards
Team OYO
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear customer,
Kindly connect with our officer for your problem with the company. He will guide you for further process and rectify your complaint.

Thanks & Regards
Team support
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Booking( VJBS5783 ) Escalated, Hotel - OYO 23363 Hotel Highland

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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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