[Resolved] Oyo Rooms — hotel management misbehavior

Pksoin

from Bathinda, Punjab

Address:

Mohali, Punjab

I have booked royal residency mohali on 20.7.2019 through credit card during my visit at max hospital. On reaching hotel i requested them to give me room at ground or ist floor due to knee problem of my wife but they misbehaved which lead to cancellation on the spot. Kindly help me or refund my booking amount. I feel that i have made mistakes by booking the hotel through oyo.

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Aug 27, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2019

OYO Rooms Customer Care's response We really apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.

Regards
Team OYO

Aug 27, 2019

Updated by Pksoin Nothing has been resolved and no refund received till date even about fifteen(15) days back I have shared my account details.
Parveen Kumar,
2353 Ph-II Urban estate, Patiala

Aug 27, 2019

Updated by Pksoin Nothing has been resolved and no refund received till date even about fifteen(15) days back I have shared my account details.
Parveen Kumar,
2353 Ph-II Urban estate, Patiala