[Resolved] Oyo Rooms — hotel managers misbehaving | |
We did our booking from 20 to 21 st sept in prem deluxe for 2 guest... The mistake which we did was we did not mention dat we have 2 children's of age 9 n 4... We will stay for 3 hours n our flight is at 6 so we hv to check out at 4... Now it's 12:26 but d manager is not allowing us to room telling why we did not mention 2 children's We hv done lots of booking earlier in makemytrip but hv never faced a cheap situation like dis... Was this information helpful? | |
Oct 22, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 21, 2017 OYO Rooms Customer Care's response Dear Rupa, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO | |
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