[Resolved] Oyo Rooms — I didn't get the refund. Its been a 25 days !!

Girdhar@94

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560102
Website:	oyorooms.com

I had booked a room in the studio stay-oyo rooms for about 4 months & deposited a security of Rs 17000.
Booking Id : SZBN0175.
I Have paid the rent on monthly basis via freecharge/ netbanking & got the confirmation mails too but now at the time of refund, they told me they are unable to trace my rent transactions. I have lodged a complaint on the customer care but no reply.

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Mar 25, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

OYO Rooms Customer Care's response Dear Girdhar,
We have already initiated a refund from our end. The same will reflect in the source account in 7-14 working days.
We would appreciate your patience and understanding in this regard.

Regards
Team OYO