[Resolved] Oyo Rooms — I have booked one hotel room through oyo but when I have checked in found huge difference in actual vs promised stay.

Ashish chandola

from Dehra Dun, Uttarakhand

Website:

Oyorooms

Booking id: JPNO2184
Name: Ashish Chandola
I was oyo customer once and didn't like the services and switched to goibibo but again made one mistake by using it today hoping services might have improved.. But nothing have changed neither u want to.. Will never book again and never let my friends and family face this situation.
Please refer to the attachment and compare between what was promised and what actually delivered.

+2 photos

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Jul 26, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2016

OYO Rooms Customer Care's response Hi Ashish, We're extremely sorry to know that you had a bad experience with us. This is not who we are. We apologise for the troubles caused. Our team will soon get in touch with you.

Verified Support

Jun 25, 2016

OYO Rooms Customer Care's response Ashish, We just realised that the Booking ID shared by you is incorrect. Please share a valid Booking ID/ Registered contact number so that we can get in touch with you.