[Resolved]  Oyo Rooms — I want to refund my money

Sir/Madam,
I am Debraj Paul, my registered no. [protected]. I had booking at 22 nd Dec, 12pm - 6pm slot. My booking id - TWWO1552
I checked in hotel at 3pm and checked out hotel at 6pm. I paid 689 rupees at hotel through debit card, I also have customer copy. I also filled their hotel check in book and they took our identity prove copy.
When I checked out from property then one receptionist took my phone and open oyo app. Now I am checking oyo app and identify that my booking is cancel. I visit oyo assistant but they unable to help me.
I want proper solution and refund my money. This is totally fraud by your property.
I attached my booking copy and bank statement for your reference.

Thanking and Regarding,
Debraj Paul
Ph - [protected]
Email - [protected]@gmail.com
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2020
OYO Rooms Customer Care's response
Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Joy
Complaint comments 

Comments

Hi, we will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated.

Regards
Team OYO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information