[Resolved]  Oyo Rooms — Issue with Booking ref number R5UI8100

Hi

I booked a hotel for 2 days for my mother and when i called the owner before the booking he wanted a covid negative report which my mom did not have. they told just to carry passport or adhar . now the owner is refusing to accept the booking . i made my booking from the UK number and gave my mothers number for booking. now when i am asking for cancellation they have given me a escaltion numbre whihc is not agreeing my UK number . when i caled back teh booking team, they were not able to help .

Booking Ref Number : R5UI8100
Property Name : Hebbal industrial state mysore

Appretiate someone can help.

Thnaks
Jabeer
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Hi Jabeer, we are here to help. we request you to kindly share the correct booking id along with the registered email id and the contact number so that we could get it checked. ~Joy

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