[Resolved]  Oyo Rooms — ladakh trip package

The sales executive from OYO package was Chandan who booked my Ladakh trip package and took advance payment also. Now just when the trip is going to start, he is not responding and OYO customer care is saying, I should speak to Chandan only.

I booked Ladakh trip package from OYO rooms and gave advance payment also. Before the trip starts, I kept calling the OYO representative Chandan who booked my package, they never cared to respond properly on my trip package. Now I have to book everything on my own directly from Leh travel agents.

FRAUDSTER. FRAUDSTER. FRAUDSTER.

Please refund my advance payment of Rs. 2000/- URGENTLY.

Thanks
Rachna Das
das.[protected]@gmail.com
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Sep 29, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Aug 28, 2018
Updated by Rachna Das
You can track my booking by My Package ID- PKG-AVJP8075
Verified Support
Aug 29, 2018
OYO Rooms Customer Care's response
Dear Rachna,

Our Heartfelt apologies for the inconvenience caused, This should not have happened to you. Your details have been shared with the concerned team. Be assured we will revert you with the best resolution.

Regards,
Team OYO.
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