[Resolved] Oyo Rooms — lost my apple headphones in room and hotel denied to help | |||
Booked a hotel from oyo for the first tym away from the home city which is in kolkata as i always book through goibibo who always amaze me with their superb services. First experience with oyo and the worst experience ever. Starting from check in to check out and post service the experience was worst. Room was not ready was not oyo property. The property offered waa non oyo and hence did not hv wifi facility, the washroom had water leakage. Next mng got the room changed to oyo property but the breakfast was only south indian everyday. Charged extra for 1 hour late checkout. Then last but not least i forgot my headphones there and property denied nothing is there as i am sure it is in the room. They denied to check cctv. They are beggers and i think should take strict action. I will lodge a legal complaint against property. I am super annoyed with this action of them. Was this information helpful? | |||
Feb 15, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 OYO Rooms Customer Care's response Dear Guest, We are sorry to hear this. We request you to please share the booking ID here or send us at [protected]@oyorooms.com and we'll certainly check what went wrong. Looking forward to hearing from you. Regards Team OYO | |||
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