[Resolved]  Oyo Rooms — misbehavior

Dear sir,
I booked 2 rooms at for 4 person at trinoyoni guest house at tarapith, west bengal, oyo no 16609 for one day from 25/9/2019 to 26/09/2019. My booking id is gvcj 6187.

Accidently glass table top was broken. Size of the glass table top approx 3 feet x 2 feet and thickness 5mm. Cost of which hardly rs 50 to rs 60/- per sq ft. But hotel mgmt by force recovered rs. 2000/- from me.
On objection from our side they threatend us using even mussle power.
We request you kindly yake up the matter from your end to hotel mgmt.
Yours faithfully
Uttam kumar kar
Guwahati
E [protected]@gmail.com
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Dec 1, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
OYO Rooms Customer Care's response
Hi,
We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly give us some time to get it checked.

Regards
Team OYO
Verified Support
Oct 31, 2019
OYO Rooms Customer Care's response
Hi, we request you to kindly share the correct booking id so that we could get it checked. ~Joy
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