Oyo Rooms — money refund policy
Jajainhardik on Sep 23, 2019
I booked a hotel room on 26 may by paying advance money 582 inr through paytm. When i contact that hotel manager, he said that there is no room available currently but oyo app was showing two vacant rooms in it. Then i cancelled my booking. It's about 3 month ago but till now i don't get my refund money. I call oyo costumer service nearly about 30 times. Each time they said that we will call you later but they don't call me back even a single time. Please send my money back.
[Sep 23, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response, Sep 25, 2019
Hi Hardik, we are sorry for the inconvenience caused. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better. ~Bella
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