[Resolved]  Oyo Rooms — My money got deducted bt booking not confirmed by oyo app!

I have paid rs.999 through paytm to oyo app on 2nd sept 2021 to book hotel in Ahmedabad. My money got deducted but booking not confirmed by oyo app. I want my money back which was deducted from paytm. On calling customer care of oyo they have booked hotel on pay to hotel basis and i have again paid in cash and money paid through is still not refunded.

I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call to her senior, the person to whom call was transferred and didnt resolved

This behavior is not at all accepted and i want my money back. Oyo customer care is worst...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 1, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2021
OYO Rooms Customer Care's response
Hi, we are sad to hear this. We would like to help you at the earliest. Please help us with your booking details over a direct message so that we could assist you further. ~ Aish
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information