[Resolved]  Oyo Rooms — No refund till now as the booking was done in march

Address:Hissa No 9/2,Plot No.47,Balwadkar Village road,Taluka Haveli,Ram Nagar,Baher,Pune

I had booked an oyo room in oyo 35766 hotel grand inn for two nights from 19th march, 2020 to 21st march, 2020. As per the government of india's strict lockdown began from 21st of march, 2020, all the hotel rooms has to be vacant and oyo started vacating the acquired rooms by assuring that the amount will be reflected in the customer's very soon so i left the hotel on 20th march, 2020 but till now there is no any refund initiated from oyo and there is no response from oyo customer service. I request you sir to please look into this matter and initiate the process
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2020
OYO Rooms Customer Care's response
Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better. ~Bella
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information