[Resolved] Oyo Rooms — offending room service | |||
The table in the room broke when we kept our stuff on it and after that we were blamed for breaking the table on purpose. The table didn’t even break, just the screws got detached from the wall. The room wasn’t cleaned afterwards. Infact the receptionist threatened us to pay a fine of 5k and said it was a matter of police. They brought other matters into consideration, one of them being that we took another way to go out of the hotel. The only reason we took another way was because it was closer to the lift that we were using. I don’t even want to explain this anymore because honestly this is not even a point to argue upon. The receptionist literally shouted at me when i reacted upon him saying that this would create a police case. We are now forced to checkout in the night at 3 am. The worst hotel i have ever come across. The hotel is oyo townhouse 071 brookefield bangalore Was this information helpful? | |||
May 8, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 07, 2019 OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. Kindly share the booking id/contact number so that we could get it checked. ~Dk
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