Oyo Rooms — oyo 13917 daniel silver oak apartment chennai worst oyo experience and have security and privacy concern there

Address:Chennai, Tamil Nadu

One of the worst ever oyo exeprience let me summarise it.

I[censored] are booking in chennai never go for oyo 13917 daniel silver oak apartment seliayur near bharat university.

1. The oyo location shared by central team was wrong i was in ola for 1 hour and looking for this # property night 11:00 pm. With my family and daughter who was not well at all after long journey.
2 unpleasant check in no body bother to allot the room looking for print out, even government departments and irctc do not look for booking print out after my repeated request the finally agreed.

3 broken bathroom fixtures after 30 minutes of checkin process now it was around 12:30 in the night they gave us a room with broken bathroom. And then asked to change again after 30minutes now it was around 1 in the night.

4. Here come the worst part they asked me to close my room door but threaten me not to close the unit door. Inside 1 unit it was 2 bedroom it is completely breach of oyo trust and riase security and privacy concern i have book a personal unit it was never mentioned on oyo website the unit will be shared pathetic i again had a heated argument with oyo customer service and hotel staff. It was a most # experience with oyo if i have to get a shared unit i can go for airbnb.com i get oyo for personal privacy and security reason.

5 very limited breakfast and all stale u cannot take a bite even.

6 no drinking water in room.

7 no wifi password provided.
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
OYO Rooms Customer Care's response
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
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