[Resolved]  Oyo Rooms — oyo hotel 9030 no service bad behavior

Address:

OYO 9030, New Delhi, Delhi

I want full refund for the oyo hotel 9030 delhi airport plaza hotel booking for 8/5/2019. The hotel misbehaved and did not provide basic amenities like water. My goibibo booking id is htls9kwaxn. Before reaching the hotel, we had called them earlier to check if everything was already. Specifically they had confirmed that the toilets were working fine. We checked in at the hotel for a 16 hour layover at delhi. Right from the beginning there was no water in the taps. The hotel manager and stuff constantly lied to us. They said water was ther and they would start the pumps. We kept on calling them and everytime they said that it was an issue with our room only. So we could not bathe could not even go to the toilet to take a piss because there was no water. Ultimately we checked out earlier than planned because we had to go to the airport to wash up and go to the toilet. While checking one of the stuff told us actually the water tankers arrive there only at night around 11 pm. But the hotel had not taken any care to arrange for the water supplies for that day. Please refund us the full amount since we had to suffer through physical and mental harrassment.