[Resolved]  Oyo Rooms — Payment deducted but booking not confirmed

Sir,
In afternoon of 16th November 2021 i am trying to make booking and two time payment is done but booking is not complete and my two Booking ids are
MASP0068
ZD3N2988
And here i am attaching my payment proof in which my payment deducted so please refund asap for these booking of amount rs 2026 both times
And my registered number-[protected]
My email id - kuldeepbeniwal.[protected]@gmail.com
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Dec 21, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2021
OYO Rooms Customer Care's response
Hi Kuldeep, thank you for bringing this to our notice. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you.
Regards,
Team OYO
Verified Support
Nov 18, 2021
OYO Rooms Customer Care's response
Hello Kuldeep,

Hi, as checked our team has connected with you in regards to your concern and provided you with a needful resolution. Let us know for any other assistance.

Thanks & Regards
TEAM OYO
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