[Resolved]  Oyo Rooms — payment related issues

Hi team
Name: prasann sawant
Booking date: 24 to 26 jan 2019
Mobile no: [protected].

Transaction id:[protected]

I have made a transaction by using google pay. Now money is debited from my account and showing transaction successfully completed but oyo said your payment is not received yet. When i went to the bank then bank also told me same thing payment successfully credited oravel stays pvt ltd. I have attached a bank statement and google pay statement. Please let me if you want any other information.
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Feb 11, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
OYO Rooms Customer Care's response
Sorry for the issue faced, We will get this checked for you.

Regards
Team OYO
Verified Support
Jan 11, 2019
OYO Rooms Customer Care's response
Dear Guest,

Our team contacted you and shared the details of the refund with you. We again apologise for the inconvenience caused. Let us know if you need any other assistance.

Regards,
Team OYO
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