[Resolved]  Oyo Rooms — property 7272 booking id wxjy3256, room d22

Address:

JA702 Salarpuria GreenAGe APTS, Bommanhalli Hosur Road, 560068

Multiple problems: rooms are dirty, not hygienic, insects, mosquito, lack of cooperation from local support staff, room & swimming pool size are much smaller than claimed in review, as well no where matching the look & feel as shown at website. Also oyo did not mention that this facility is there at 3rd floor without lift.
Initially we booked these 3 rooms for 4 nights (1 to 5 th july). Immediately when we reached location at 5pm asked for cancellation, talked to multiple people at oyo like debashish, vivek, siva etc but all our genuine effort and justification gone waste, we lost our quality sight seen time.

We booked this facility for rs 17698/- for 4 nights, i am big surprised when you charged us for rs 11833/- in spite of the fact that we just tried to stay 1 night (1st july) in tough conditions. On 2nd july we moved another place - acron seaway resort next to your home. You local staff don't allow us to do checkout on 2nd inspite of the fact that we paid from 2nd onwards to acron seaway resort. Requesting you to immediately refund our full amount