[Resolved]  Oyo Rooms — Quality of room and services

I am staying in oyo rooms hyderabad, near old begumpet airport.
The room rent was rs.1289 per day, i had booked the room for 5 days from 10th to 15th july.
Firstly i had to look around for the room for about 1 hour. there was no mention of "oyo rooms" anywhere. i called customer care and they failed to provide the contact number which they promised.
The room quality is nowhere worth rs.1289.
The wifi speed is too slow and it takes a lot of time to load even google. the speed is about 0.1mbps.
Yesterday night there was no power and the light, tv and ac was not working the whole night.
I am supposed to stay here for another 3 nights.
I was not provided complimentary breakfast nor drinking water bottle.
I had to walk for grocery, food and water.
Using the coupon, i was given a quotation of rs. 5156.
I can't look for another place now. the least you could do is provide a reasonable price for the room.
I feel that rs.2500 - rs.3000 is a reasonable price for this service.
Please get back to me as soon as possible
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Aug 14, 2016
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2016
OYO Rooms Customer Care's response
Hi Ashwin, We're extremely sorry to know this. We regret the inconvenience you had to go through. Please let us know your Booking ID/ registered contact number so that we can work on it ASAP.
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