[Resolved] Oyo Rooms — refund issue from bangalore on 22nd october

Xoohair Abbas

from Bengaluru, Karnataka

Address:	560034
Website:	Www.oyorooms.com

I had booked an oyo room in bangalore and due to their technical issue my bookings where popping up not confirmed but my online payment was getting debited... As i requested them to cancel my booking and refund my money they turned up with cancelling my booking and with their policy of returning the amount within 15 working days... As iam not residing in india i shall be flying back to my residence on 26th of october i requested them again to process my refund asap through a mail i’d... And this people reply with an arrogant behavior that that is shudnt contact them regarding refund and be patient and all... Iam completely out of money i need my money back kindly help...
Total 3booking amount is 5760 inr
This is my email i’d registered with oyo.
[protected]@gmail.com
Below is the attached arrogant behavior mail from oyo...
Iam very disappointed with their service and this is the last time i shall be visiting them..

+2 photos

Was this information helpful?

No (0)

Yes (0)

Nov 28, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Oct 23, 2018

Updated by Xoohair Abbas And they are marking my complaint as resolved on their app when they have not resolved it..

Verified Support

Oct 24, 2018

OYO Rooms Customer Care's response Dear Guest,

We must apologize for the mistake here. We'll certainly correct the same on priority. Thanks for sharing your booking ID. Getting back at the earliest.

Regards
Team OYO