[Resolved]  Oyo Rooms — refund issue from september!!

Address:

Flat no. 501, Patil Enclave, Beside lane no.4 Srinath Nagar, Ganraj Chowk, Baner, Pune, Maharashtra, 411045

My concern is regarding booking id is unvc0198, i booked a hotel through oyo on 2nd september and pay rs.4579 from google pay on[protected]. After that, i called that hotel on 21 september for some request and that hotel receptionist told me that the tie-up with oyo has been ended so they couldn't provide me a room.in the wake of this, i called oyo and told about this problem and they suggest me that you can cancel this booking and your amount will be refunded within 7-14 days in the same mode of transaction. I also got a whatsapp message about my refund. After 15 days i didn't get any amount from oyo, during 15 days i called oyo 2-3 times and told him about my concern.
After that, i talked to one of the oyo executives and told him about all this and he said: "if you didn't get your refund i going to provide a mail, open that link and fill your bank details." i filled and replied to respective oyo's mail. After all this, i didn't get any amount then i called oyo again and they said the refund is initiated from his side please contact your bank. I visited my home branch and gave an application regarding this and the bank manager said only oyo will help you out. After this, i also talked to google pay customer care he also replied the same. Oyo also provided me a transaction id but its not useful for me. This is the transaction id oyo provided me: m1csaicxpmydq7zb17xakys5