[Resolved] Oyo Rooms — Refund not provided for incorrect booking made by agent

[Resolved] Oyo Rooms — Refund not provided for incorrect booking made by agent

U Ullas. Pai from Colachel, Tamil Nadu Sep 30, 2021 Oct 3, 2021 This thread was updated on Oct 3, 2021

OYO agent made wrong location booking and took advance via googlepay transaction. He did not provide booking ID and now there is no record of my booking in OYO records to follow up on refund. +3 photos Was this information helpful? No (0) Yes (0)
Nov 12, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 30, 2021 OYO Rooms Customer Care's response Hi, Thank you for bringing this to our attention. Please share your registered contact details to get it checked and assist you further. ~Team OYO Sep 30, 2021 Updated by Ullas. Pai Call me on [protected] Verified Support Oct 02, 2021 OYO Rooms Customer Care's response Hi, thank you for sharing the relevant details. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO Verified Support Oct 02, 2021 OYO Rooms Customer Care's response Hi, we tried to contact you over a call but could not connect. Please share any alternate number or a feasible time to contact you. ~SP Oct 02, 2021 Updated by Ullas. Pai Email me on ullas.[protected]@gmail.com or call me on Monday Verified Support Oct 03, 2021 OYO Rooms Customer Care's response Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us. ~Team OYO
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