[Resolved]  Oyo Rooms — refund not received

Address:B25/1030, Ludhiana, Punjab, 141007

I booked oyo flagship 737 paschim vihar on 9th june for 3 days and paid rupees 4856 through paytm.. Then i modified my booking from 3 days to 1 day and raised against that of rupees 4171 which was approved from oyo side..
My booking id is rlsw4817.. Oyo policy is to refund the amount within 7-14 days n todays its 20th day and i have not received my money yet... I am calling oyo customer care everyday for my refund and they keep my call on hold for 1 hour on every call and still i m not get any solution.. I have all the mails regarding the same that when they initiated my refund my refund id which is jtas9kkwd6x6s8orl2d0tpy...

I am seriously fed up now and its my hard earned money.. I am begging for my money everyday..
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Aug 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2019
OYO Rooms Customer Care's response
We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Our relevant team will connect with you soon.

Regards
Team OYO
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