[Resolved]  Oyo Rooms — refund not received for the booking

I was charged an amount of 229/- through oyo when i arrived at the hotel it didn’t exist and they asked for 7000 rupees instead of the 1000 that we booked on oyo says they have refunded the money through sbi but i have not received it yet i even went through my bank statement ! Give me my money back.
Booking id RDMP3899
Give me my money back it’s been 4 months

I made a transaction for the booking of Oyo 1949 HOTEL SURYA GARDEN (Puri) on 19th July, 2019. I booked one room for 9th October to 12th October. Rs. 4311 was deducted from my SBI account, maintained under the name of Souvik Mukherjee. The booking id is OJDB6081. Due to the unavailability of train tickets I cancelled the booking on the same date.
But even after 8 days, I did not get back the refund. I made a complaint regarding that in Oyo rooms customer support. But still the issue is not resolved. It is terribly dissatisfying.

Booking id jobh7943
Date of incident: 27 july 2019
My booking was confirmed by oyo, however when i reached at the property with family, we were denied about the booking. I called your contact # several times that night however none of the executive helped me out. I am extremely disappointed by the way my calls/complaint was treated that evening.

I have paid advance to oyo for booking, hence i request refund of my money immediately and also would like to know from oyo, on how do you plan to compensate the loss incurred by us, due to such incident?

Booking id WFOZ2054
Date of incident: 31 August 2019
My booking was confirmed by oyo, however when i reached at the property with family, we were denied about the booking. I called your contact # several times that night however none of the executive helped me out. I am extremely disappointed by the way my calls/complaint was treated that night. Since it was 11pm approx.

I was given opportunity of shifting and was waiting with my parents on road for the same, it Didn't happem as well . Se requested full refund of Rs 2716. Support executive confirmed that full amount of 2716 shall be made detector to account. Still not received.

I have paid advance to oyo for booking, hence i request refund of my money immediately and also would like to know from oyo, on how do you plan to compensate the loss incurred by us, due to such incident?

Hi,

I made a booking with the Oyo on 6th of February 2020, the address and location was misleading did not find any hotel at the location. I have contacted oyo about this issue and canceled my booking. The manager confirmed the full refund will be credited back to my account I have to wait 7-14 working days. after 7 working day i contacted oyo again the reps treated so rudely and did not know anything about a refund also threatened that we will only process a 20% refund. However, i have received a confirmation email from the manager that a complete refund will be processed. The information provided was contradicting and after that, I received a call from the manager again but they asked me to wait till the 14th working day.

However, today is the 14th working day i have waited this far but no refund was processed.

I am extremely disappointed with the service provided by the company.

This Booking I cancelled but oyo not give me refund payment I am cancelled my order for some problem
Please help and give me my payment refund in my account

[protected]

Dear Customer, your booking ID GIZU2051 has now been confirmed with OYO.

Hotel name : OYO 76187 Konark Inn
Check-in : 24 Jan, 12:00 PM onwards
Check-out : 25 Jan till 11:00 AM
No. of rooms : 1 Classic (2X) Room
Number of guests : 2 guests
Address : 351, Talavali Village, Ghansoli, Mira-Bhayander, Thane, Mumbai
Reception : [protected]
Map Link : https://bit.ly/3iINdyc

We're all set to serve you with safe and Sanitised Stays. We've taken our safety measures up by a notch with Contactless Check-Ins. Now sail through to your room on arrival, in complete safety. Check-in now: https://oyo.ac/6y3kdLm

If you wish to pay now, follow https://oyo.ac/THDkdKb.
Do carry your ID with you, for cross verification. Any government issued ID except for your PAN Card will do.

Please note: OYO or its employees will never Call/SMS/Email asking you to deposit money into any bank a/c for promotional rewards or additional discounts. Be wary and ignore such messages/calls.

We look forward to hosting you. For more assistance please visit the Yo! Help section on https://oyo.ac/9k5kdJr.

2 timesi did booking first time i didnot get booking id booked for 4days after one day i got it via cancellation next i did booking but while reaching to the hotel i canncelled its almost 4days so what should i doo, , , , i even called customer care no solving my refund

This booking is cancelled but oyo not give me refund payment so please refund my payment ASAP
Dear Customer, your booking ID GGPI7321 with OYO is confirmed.

Hotel name : POP 82771 Hotel Sulit
Check-in : 09 Oct, 12:00 PM onwards
Check-out : 10 Oct till 11:00 AM
No. of rooms : 1 Classic (2X) Room
Number of guests : 3 guests
Address : 120, Fatehabad Rd, Phase 1, MMIG, Taj Nagri, Basai Khurd, Tajganj, Agra
Reception : [protected]
Map Link : https://bit.ly/3A2B0y9

Check-in with OYO is now even more rewarding. You get assured rewards worth INR 1, 500 & a chance to win a Hyundai Creta Car!! Just claim your rewards by clicking here https://oyo.ac/JR7L0ZO before checkout.

We are looking forward to serving you with safe and sanitised stays!

Oyo is fraud ...i cancelled my booking because the hotel denied me check in and i talked with oyo executives theyre saying refund is issued but when im asking for bank reference id or transaction id they hold my call and finally the call is cut after 15 minutes ...this happens with with oyo customer care executive ...i have proof of their so called refund successful ...its been 2 days i need help

The booking was cancelled by the oyo customer care due to the issue at their end and they assured that the amount will be credited within 7-14 days. Its been more than 25 days i did not received the amount yet. Really pathetic service from oyo.

A booking was done of ID YT1C0108, We have already paid beforehand through customer service but when we reached the hotel they told to pay extra 1149Rs. We are trying to reach out to customer care for almost 10 times, everytime they keep on hold and then disconnects the call. I want my refund back and the refund phone number is [protected].
The amount paid to the hotel was 522Rs.
Please help us with the refund.

Sent my money back

You are saying that my money has been sent to me.but I did not get it back

Booking id:MQYH4872

Money:2730

See this also

I only debited to you the money but you guys did not credited the money to me when i cancelled the room

Dear Sir,

I was want to cancel my booking no CRN08543 and I had padi 1215/- for OYO room booking.
These is no option of cancel online.
Also, I had complain on customer care but no one help me.
I want refund my payment immediately. It's too long.

Please refund my payment.

Reference massage is below mentioned :-

Following massage I got from OYO.

Hello Guest,
Your stay at OYO Flagship 6487 Hotel Radha Continental has been updated.
Check-in:[protected], 12:00 PM onwards
Check-out:[protected] till 11:00 AM
Number of rooms: 1 Classic
Number of guests: 3
Address: Near Mohan co chauraya, Nainital, Uttarakhand, India, Nainital
Map link: https://bit.ly/3B9NaG5
Reception: [protected]
For assistance, please visit our Help section by clicking at https://oyo.ac/HdrsLve
-OYO

Regards
Ramesh Chandra
Mob [protected]

my booking no VZ2H4831 and I had paid 630/- for OYO room booking.
But hotal valo ne room nhi diya to fir room cancel kiya to mujhe only 24 rupees refund mila please mujhe pura refund chahiye.
Also, I had complain on customer care but no one help me.
I want refund my payment immediately. It's too long.

Please refund my payment.
Booking id.- VZ2H4831

I don't receive the refund booking id is NGS59862 and amount is 2709 rs. Coco heritage hotel in goa and booking date is 28. Oct. To 2 nov. And time is over about 7 to 14 working day So plz i need this amount so plz refund kar do bhai my cantact number is [protected] plz call me

Booking id QGXE8653
Date of Incident November 23, 2022
This booking cancelled due to Oyo's mismanagement system. But oyo not give me refund payment.
Please help and give me my payment refund in my account as soon possible.

My Number [protected]

This booking was cancelled by the oyo, but oyo not give me refund payment so please refund my payment ASAP. You are saying that my money has been sent to me. But I did not get it back. Also, I had complain on customer care but no one help me.

Dear Customer, your booking ID QGXE8653 with OYO is confirmed.

This booking was cancelled by the oyo, but oyo not give me refund payment so please refund my payment ASAP. You are saying that my money has been sent to me. But I did not get it back. Also, I had complain on customer care but no one help me.

Dear Customer, your booking ID QGXE8653 with OYO is confirmed.