[Resolved]  Oyo Rooms — refund of coupon amount

Address:

122001

Dear sir/madam

With reference to telephonic conversation with your executive on 16th oct.'18, i made a cancellation in my booking id-oqha6470;& in that booking i used a coupon of oyo bought from paytm worth rs 1500/-before cancellation i made everything clear with executive & upon his clarification i cancelled my booking at chennai for 21-22oct.'18. He told me that only rs 99 will be deducted in your booking amount & rest everything will be refunded back.
Now, after having conversation with your senior executive, she denied to give me the coupon money back. Sir/madam, might be rs 1500 costs nothing to you people but it matters a lot to me. Kindly, look into it & process my coupon refund. Attaching the snap shot of booking made.

Warm regards
Ajay sharma
[protected]
Gurugram.