[Resolved] Oyo Rooms — refund of money

[Resolved] Oyo Rooms — refund of money - oyo and google pay

C confirmRAVI

I had booked a room at hotel oyo 27773 silverkey ias colony 8-1-398/pm/227, paramount hills, ias colony, toli chowki, hyderabad but due to unforeseen circumstances i had to cancel my booking of oyo as per their policy the amount after cancellation would take 7 to 14 working hours but still the amount is not credited into my bank accounts Reply from oyo executives Hi sir Kindly check this for booking id :- yhxd2496 Refund has been settled from our end with below mentioned transaction and refund id: Transaction id : j520nt4t734sje22pjo7i56b Refund id : 97k3uiik35ikbgdxkjp8aow Amount : inr 1845/- Kindly talk to your payment source on behalf of this refund id. Regards Anuj patel Guest experience manager Oyo Reply from google pay I contacted google pay with the above information but they did not agree with the refund details given by oyo, google pay demanded the upi & rrn details of oyo but oyo did not provide me with upi details, i have been swinging between the two for my hard earned money & feel to be cheated, i request for early & favourable action. Regards Ravi singh +91-[protected] [protected]@gmail.com Was this information helpful? No (2) Yes (0)
May 4, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 02, 2020 OYO Rooms Customer Care's response Hello, We would like to extend our sincere apologies for the dismaying experience. Your issue has been notified to our relevant team. One of our social media manager will get in touch with you at the earliest to resolve your concern. Thanks & Regards TEAM OYO Verified Support Apr 02, 2020 OYO Rooms Customer Care's response Hi, Our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. Regards Team OYO
Add a Comment	Share
Submit Close