[Resolved] Oyo Rooms — refund of tour package advanced deposited in oyo a/c with hdfc bank rs 30000/- | |
We were in contact with your mr gurpreet singh basati corporate demand manager based at amritsar. For package tour we have deposited rs30000/- as advance in you a/c oravel stays pvt ltd hdfc bank only after discussion with your mr singh. We have asked him to frame a package tour for kerala for 9n/10d wef 6/11/17 to 15/11/17 for 17 adult. Your manager quoted 16000/- per person accommodation in non stars oyo rooms where's we were quoted by my holiday trip 14499/- per person in *hotel accommodation including athirapalli waterfall between kochi to munner which your manager denied. Hence we feel that yr manager is putting pressure on us after getting tour advance rs 30000/- and intentionally charging higher price 16000/- per person with non 🌟hotel accommodation where's other has offer 14499/- per person with * hotel accommodation. We thought your company is big & reliable & will get good price but our thinking was wrong. Please refund amount rs 30000/- in the name of deepak kumar ritolia boi a/c no.[protected], park market branch, ifsc code bkid0005874 by rtgs or cheque/demand draft. We have already forwarded the package offered by my holidays trip to your mr singh. We already finalised the tour package by paying advance to my holiday trip. Please refund our advance payment immediately Deepak kumar ritolia [protected] Was this information helpful? | |
Nov 4, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 08, 2017 OYO Rooms Customer Care's response Hi Deepak, We're sorry to know this. Please allow us some time to get this investigated and our team will soon get in touch with you. Team OYO Verified Support Sep 18, 2017 OYO Rooms Customer Care's response Hi Deepak, We believe our team got in touch and discussed the matter with you. We would appreciate your understanding in this regard. Team OYO Verified Support Oct 04, 2017 OYO Rooms Customer Care's response Hi Deepak, We believe our team got in touch with you and we hope we were able to address your concern. We sincerely apologise for the inconvenience caused and we assure that the necessary actions will be taken here. We hope you will give us another chance to host you. Team OYO | |
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