[Resolved] Oyo Rooms — refund the amount regarding fake hotel

moulieie

from Mumbai, Maharashtra

Address:

ANSALDO STS, SLV COMPLEX, AVS COMPOUND KORAMANGALA, Bangalore, Karnataka, 560038

I have booked a hotel in mysore booking I'd WLOK9421. That hotel is not available at that location in that place. I paid a payment in online of total rs 1710. I called a customer care they are telling he will forward the call to senior person for processing a refund status but none of senior person is talking with me call getting disconnected automatically. Kindly resolve the issue.
Mail I'd : [protected]@gmail.com

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Jul 20, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Please give us some time to review your case and we will get back to you soon with an update. Appreciate your patience.

Verified Support

Jun 18, 2019

OYO Rooms Customer Care's response Our team attended the concern diligently and the needful has been communicated. We have communicated by email, hope you acknowledge the same. let us know if you need any further assistance.

Regards
Team OYO