[Resolved]  Oyo Rooms — regarding exhaustion and inconvenience caused during hotel search on 22nd december 2018 in mussoorie, uttarakhand

I booked a room in hotel named journey inn yesterday ie, on 21st december 2018 using oyo app, even after 3 hour of long and rigorous search for the hotel there on 22nd december 2018. I could not find the above mentioned inn in mussoorie (Uttarakhand). Owing to their worst service our tour got spoiled. The contact number they send us was invalid.
This is ridiculous. I want my full money back and also compensation for the stress caused to me.
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Jan 25, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
OYO Rooms Customer Care's response
We regret the inconvenience caused, Please share your booking ID/contact no. so that we could assist you on priority.

Regards
Team OYO
Complaint comments 

Comments

Does it happen? That's why we are here. Sometimes people go for cheaper rates but they don't know this could happen with them. Devbhumi Tourism presents itself as a Travel Agency based in Haridwar. Devbhumi Tourism providing Char Dham Yatra Pilgrimage tours, Adventurous tours, Weekend tours, Wildlife tours, Hills tours, Honeymoon tours and every type of customized tours to unleash the spellbound beauty o[censored]ttarakhand, India. We do our best to make your tour comfortable and memorable. We take assurance of Services, Cleanliness and Food quality in our provided hotels and resorts. Please find below tour details customized for you. Explore 50+ Pre-designed and real Uttarakhand Tour Packages at https://www.devbhumitourism.com/.

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