[Resolved]  Oyo Rooms — Regarding full payment of 4 days for stay of 2 days only

Address:Gurgaon, Haryana, 122002
Website:www.oyorooms.com

Dear, service provider, it's hell o[censored]r service. I m very disappointed by ur undisciplined service. I have booked a hotel at Faridabad through ur website. In an emergency I had to leave the hotel in 2 days to attend my hospitalised father at home. But there was no negotiation from ur side for the payment. Ur representative said that I had to pay the whole amount for four days. Is this the kind of playing a game with the customers. Is that included in ur police. It's the hell o[censored]r police and u havnt mentioned it in ur terms and conditions too. I[censored] r really suffering from scarcity of money then go and do begger job at roadside with ur family because it's suits u instead of taking money from customer who has to make money by his/her sweat. I[censored] really want to help me then get me my money back.
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Oct 1, 2016
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
OYO Rooms Customer Care's response
Hi Guest,
Please share your Booking ID so that we can get this checked ASAP and can get in touch with you.
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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