[Resolved]  Oyo Rooms — reimbursement of paid amount from oyo 14639 darshika guest house vrindavan.

Dear sir Totally bad experience and very very poor service and worst condition of rooms which i faced during my accommodation. I had booked two rooms in this hotel, both were very bad, In my one room A.C. was not working and i was complaining to hotel management but they had not any support and help to me so finally i had switched to my second room but whole night we had faced in this room electricity had frequently fluctuate due this electricity line A.C. was not boot-up. Both rooms was very dirty, room amenities was not available, bathroom was very bad and water was chocking, Roof FAN was generating humming sound . My family has faced that kind of horrible and painful treatment by your hotel cum management . I hope you will think about my mentally harass and tension which were giving by hotel management and OYO. In midnight i had check in, and i had inform to OYO customer care and communicated my problem but tele-caller also had not support to me in good manner. i inform to you that I am regular customer of OYO and goibibo and routeing basis i have being stay in north region of india. This kind of things will dangerous and trouble to OYO Company . MY hotel Booked detail were such as: oyo 14639 Darshika guest house, 01, Banke Bihari Road, vrindavan. Goibibo ID: HTLNNLJ49Q Hotel ID : 0035169229 Net Amount Paid : 1990.00 Kindly Reimbursement my amount for OYO goodwill and Goibibo also. i will be highly thank ful to you and obliged. Yours faithfully Yashpal