[Resolved] Oyo Rooms — rude behaviour of staff | |||
I have booked a oyo with booking id hcrk8152, when we went to the hotel to check in they didn't allow me to check in on the claim that i have a local id. Where my id is clearly not local and from other zilla, the staff behaved very rudely afterwards and statred argue with us. When we want them to clarify their policies to us, their behaviour become more rude and offensive. They even threatened us by telling that they will call the police. We really feel harrased and offended by this kind of shameless attitude of the receptionist. I want some strict action against that receptionist so that in future nobody have to the face the harrassment like we have to. Was this information helpful? | |||
May 22, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. Kindly give us some time to get it checked. ~Dk
Verified Support Apr 10, 2019 OYO Rooms Customer Care's response We believe our concern team contacted and communicated the needful. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.Regards Ishita | |||
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