[Resolved]  Oyo Rooms — service and quality

Address:

122001

Hi Oyo Team,

This is just to highlight what happened with me when I booked the hotel.

I reached at 5 pm in hotel due to train delay where in I had to Meet with one of my colleague. She reached to meet me at 7 pm. Hotel staff denied her to go in the room and said lady not allowed in the hotel. I requested that she is there only for a cup of tea and after tea she will go. Hotel manager spoke to me over the phone and said police will put a raid on hotel ( disgusting) and we don't allow couples to go in the room even we have submitted our valid age proof and requested tham to send a cup of tea in the room. After some time hotel receptionist said to pay 500 without receipt and allowed me to have a cup of tea. Few questions I have it in my mind.

1. Is this how you treat a lady on hotel reception?
2. Just 500 rupees extra can change hotel policy.
3. If a guest is coming to meet someone is this how you behave?
4. Why police will do raid if I have a valid I'd proof.

Is this how you are running a hotel business just to make fool of the people. But this happened to me I will not let this happened to everyone soon I will expose Oyo by putting an article in newspaper and also I have spoken to my lawyer to take it up in consumer Court to get my money back. Look at hotel condition this was horrible you prefer to stay on road batter then this hotel. Entire night renovation was going on in the hotel. Attached few pics of the hotel room just have a look is this what I paid for.

Regards
Kapil Sharma
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