[Resolved] Oyo Rooms — shift hotel room | |||
Hi Team, My registered phone number is [protected], I booked a room in hotel wooden paradise nainital for checkin date 8 june 2019 and checkout date 9 june 2019.At the time of checkin hotel team said theh are not with oyo any more and denied for checkin and me and my family was roaming here and there on the street for stay.I tried calling you multiple time on 8 june 2019 for the same issue, got no help from your end. Your all rep. Put me on hold for long time and call was getting disconnected all the time and everyone was saying connecting to senior team but no go. I already paid for that booking and it was confirmed too and got nothing, all waste and easted my valuable time. I need a quick action against this or am going go sue oyo for the false commitment and waisting my valuable time and plwying with my exciting trip. Thanks and regards, Neeraj kumar pandey Email- [protected]@outlook.com/[protected]@gmail.com Was this information helpful? | |||
Jul 11, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 10, 2019 OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly share the requisite booking details with us.
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