[Resolved] Oyo Rooms — Unethical behaviour | |||
We booked a room for 29th Aug 2015 in Hyderabad. We got confirmation through mail, call and message. When we contacted the reception for directions to hotel, they said there is no availability of rooms. We were suggested to call OYO customer care but no response from them. We request a refund. My mail id is [protected]@gmail.com. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 13, 2015 OYO Rooms Customer Care's response Dear Guest,
We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience.
Team OYO
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