[Resolved] Oyo Rooms — very poor response for pkg id-pkg-vjwg8163

prask92

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110029
Website:	Oyoroom

Sir
I, krishna kumar, have booked a package for andaman. As per itinerary there is no hotels provided to me and there is no satisfactory solution from oyo sides and no calls from oyo side. Everyday when i call for help a new person talk to me and he say i call you later but they dont call me. Due to highly poor response i applied for refund but they are not refunding me.
I am requesting you to resolve my problem.

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Nov 28, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Oct 23, 2018

Updated by prask92 Booking id is pkg-VJWG8163

Oct 30, 2018

Updated by prask92 No response ...still i am waiting