[Resolved]  Oyo Rooms — Very very bad service, shoe app and Return my all amount

Hi,
I have booked a hotel room for 13 Dec to 16 Dec 2020, name: OYO 30600 Hotel Sagar Jabalpur, Booking I'd: CWBN5406. I paid 2580/- after 60% discount.
When I reached there the hotel room is so different what they are showing in there app. TV, fan, Phone was not working, room and toilet was not clean. I told to manager that provide me different room, but they told me no other room is available, why u paid to OYO first, without visiting here. Actually I paid all amount on booking time only. So that I don't get any waiting problem. But here I got very bad experience with OYO.
I was coming here from Uttarakhand for some work and it was long journey and so tired I was at that time. So I thought after a rest I will talk to OYO room executive, After took some rest, I had a conversation to OYO executive and I told him everything and ask him whether they can provide me different hotel. he told me wait for 5, 10 min, and after 5 min he disconnected conversation. I thought It was a problem, then again I tried to chat with them and told everything again the same thing and he again told me wait for 10 min and after some time it was disconnected again (Executive name is : Vishal) very bad experience with him. Then I realised OYO executive doing it intentionally, So I took the snapshot of my 2'nd conversation for future reference and took the complete photo of my hotel room (Room no: 204).
Then I thought nothing is going to happen, so I disided to stay there for a night and next day will go from there.
And In night I show there is 100's of mosquito was coming inside my room and I figured out the window is not closing propely even fan/Ac also was not working. I didn't sleep all night because of mosquitoes, some bit me also, that night was the worst night I have experienced in any hotel.
This was my third and last time i booked oyo hotel. Every time I found OYO rooms just here for making Money. They didn't even check Is their Hotel is working properly or not and the executive is worst than worst, Not even able to helping you out from the problems and stoping conversation by themselves.

Now I am asking you OYO, what if I got maleria, who will take the responsibility of my life. Where, In this pandamic everyone is saying cleaning is necessary and In your hotel there is dust every where and toilet is also not clean. No Amenities is working. What if I got Corona virus who will responsible for that. Why you are showing wrong room photos?
I really want to sue you. You OYO are the worst experience for me. Next I will not going to use your shoe app. From now I will tell all my friends what the actual OYO is.
Kindly find attached screenshot of hotel room in which I stayed and 2'nd conversation with executive.
See the pillow photo's also. That was nothing less than hell for me.
I stayed there only for 1 night and next day (14 Dec) I left the hotel.

My registered phone number in OYO is
[protected]