[Resolved] Oyorooms.com — Didn't get refund of room cancellation on https://www.oyorooms.com/ | |||||
My self Mohd.Idris Pipadwala, Age: 31 Male, Ahmedabad. I've booked one room for 2 persons check in date 28 Nov- check out date 29 Nov 2015 at Kalubha Road, Bhavnagar. Paid Rs. 999 through mobikwik wallet. Then I cancelled the same booking on dated 26 November 2015, but still today I didn't get any refund amount from their side. Tried many calls, but no positive result. My contact no. is [protected], same is registered on oyo rooms website. Kindly help me to get my refund. Was this information helpful? | |||||
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 06, 2016 OYO Rooms Customer Care's response Dear Mohd.Idris, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO | |||||
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