Pacenet Meghbela Broadband [PMPL] — Internet issue - Local operator is not helping at all

Address:

Durgapur, benachity

My hometown is Durgapur which comes under west Bardhaman. The problem is I'm facing internet connectivity issue in every single day and whenever I asked the local Operator to fix the issue he is just simply ignoring that everytime. He is not bother about the service which has to give to customer. Even though after calling him he disconnected the call asking why I'm calling him, I should get it resolved from my side. Its been six months I'm using this and not a single day the internet is working fine. There is no option to reach to higher level and escalate the same. Please help me out