[Resolved] Pai International Electronics — Complain about misleading information about laptop and sold one for us.
P
Pallavi Gopal
Sep 10, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Address:
Hsr layout, Bangalore
This is regarding a complain against a sales person called Enam Alam in Pie showroom HSR layout Bangalore. He sold us HP envy 14 Laptop by giving us false information about the product, For example 1. he said it is 12th Generation but it is actually 11th generation and 2. He said that the laptop will not heat up while working but it actually heats up even though we didn't put it for charge while working. It is very disappointing for us as we got this laptop for 95k and I see Dell Inspiron 16 12th generation laptop for 89k. We could have bought this laptop instead of HP, all this is because of that sales guy Enam Alam who mislead us. I appreciate a response and a solution for it.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 4, 2022
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2022
LG Electronics Customer Care's response Dear Customer,
We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment