I raised service request for my Panasonic 4k led 49 inch tv model no PANASONIC LED 124cm TH-49FX650D, on 29/07/2021 for colour issues, it took 3 days for them to diagnose the problem on 31/08/21 they said some part called t- con is faulty, then next day they said, the part they have is not compatible with the tv and the part will come from banglore, then on 02/08/2021 they said the part they have received is also not compatible and the entire TV panel is faulty and the part will come from banglore, today 07/08/2021 they are saying that will come from banglore after 10 days, so Panasonic India is not at all concerned with their products parts and after service, their products are cheap and faulty and thier services are even more worse, service team is not at all knowledgeable and no in between coordination, they charge almost 1lkh rupees such costly product and when it comes to service it's worst till date that I have seen, m using samsung 4k and sony 4k both the tv are super fine and their services also. Panasonic india is looting coustomer with their faulty and poor cheap quality products and later with their services, I would say plz do not buy any of the Panasonic product because eventually that part will go faulty and coustomer will here only one thing "PART IS FAULTY AND IT WILL COME FROM BANGALORE OR BANGLADESH" this is their tag line, they will continue to fool you until you give up or loose all your hopes after you see your hard earned money will go waste like this, it takes ages to buys such costly product and within seconds that money is wasted like this, because company like Panasonic is not going to solve your problem, they will continue looting coustomer money, once again I will request that PLZ do not invest or buy any of Panasonic product you will only receive disappointment and not the happiness. Was this information helpful? |
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