Panasonic — agartala service centre betrayed to provide new mobile battery even booked by advance payment

Address:West Tripura, Tripura, 799003

Dear concern,
Please note that i have ordered a new mobile battery for my panasonic eluga mobile to the panasonic service centre agartala on 6th of oct 2017, but till now getting & even after several time follow up they didnt shown any interest, & finally today declared that they cant provide & also my advance amount is not refunded till now.

This is a huge harassment for me since from one month & total irresponsibility from your end. Also hampered my work due to unavailability of my mobile battery.

Please look into the matter urgently & reply with valid reason, & also going to file a complaint into the required authority.
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My led not working properly. I am complaining last 4 months but no response. Very bad service.

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