Panasonic — Air Conditioner

Address:

Nepean Sea Road, Mumbai

2 units of 2 Ton 4 Star Inverter ACs purchased and under warranty. One Unit is working fine but the 2nd unit is giving trouble repeatedly. (Only hot air after a few minutes or sometimes from the beginning itself !) Engineers have visited at least 4 to 5 times and each one passes the buck on to a senior technicians visit. One says we don't know how to operate the Unit !!! Another says "Gas has leaked" then the "senior" engineer comes and says the Gas is absolutely fine !!! This blame game is going on and on. In the meanwhile with no solution. They have absolutely no clue or product knowledge ! This is not expected from an internationally reputed and respected company who we chose to do business with instead of many other established brands in the market.