Panasonic — Aircon service request

Address:

Lucknow, Uttar Pradesh, 226001

We have twice registered complaint against a split aircon and both the times it was cancelled on basis of customer not available...I regret to inform that my retired father stays at home all the time and our service request was not entertained properly...

Last service request no: r[protected] dated: 04/04/2016
Actions: service engineer visited without information when there was no electricity and he promised to visit again upon calling him...We called him many times when electricity was there and he every time promised to be there in an hour but never turned up. Despite of all our efforts we got an sms from panasonic on 13/04/2016 that our service request has been cancelled based upon "customer not available/reachable".

When called the engineer mr. Asif (Mobile [protected]) of i a engineers, lucknow, the person is asking us to re-register the complainwe have twice registered complaint against a split aircon and both the times it was cancelled on basis of customer not available...I regret to inform that my retired father stays at home all the time and our service request was not entertained properly...

Last service request no: r[protected] dated: 04/04/2016
Actions: service engineer visited without information when there was no electricity and he promised to visit again upon calling him...We called him many times when electricity was there and he every time promised to be there in an hour but never turned up. Despite of all our efforts we got an sms from panasonic on 13/04/2016 that our service request has been cancelled based upon "customer not available/reachable".

When called the engineer mr. Asif (Mobile [protected]) of i a engineers, lucknow, the person is asking us to re-register the complaint...

The same had happened around one year earlier when we had registered the complaint...

At the temperature at 40+ how can a person live after purchasing expensive aircon...