Panasonic — Automatic Washing MAchine

Address:

Panasonic Smart Factory Solutions India (Division Company of Panasonic India Pvt Ltd) 12th Floor, Ambience Tower I, Ambience Island NH-8, Gurgaon, Har

We have issues with the washing machine for over two months now which post escalation on Twitter, the service head of Bangalore Mr. Manjunath is unable to get it rectified.

The error code U13 keeps coming, suspension is changed, levelling stand is fixed and two technicians and 4 visits later the issue is still the same. It is being blamed on customer usage, while they cannot give a specific response to how the machine worked for 4 years with the same user and same wash load. They have no answer.

You write to their Service Head escalation email id as provided and they just do not respond.

Hope you are able to get Panasonic to get this resolved as the fully automatic washing machine now does not work as intended.

Best
Cyrus