Panasonic — Beware Complaint Panasonic Eluga S

Address:

New Delhi, Delhi

Dear Concern I have purchased a Panasonic Eluga S mobile phone on 26th /Jan/2015 with One year warranty from Mobile Planet, New Ashok Nagar. For the proof bill has been attached with updated IMEI No- [protected]/837169. But phone software got damage in the month of February, I visited to your authorized service center H No. 5, 4 A, 2nd Floor, Ps Arcade, Sec-27, Atta, Bhoja Mkt, Noida, Noida, UP, Software was updated now s/w are working . Time goes on 4 month, now it’s again hardware problem, I just wanted to new is it your product faith, how many times I have to struggle for brand new phone . Anyhow, I once again visited to your Service center- JMV Tech. Pvt Ltd, 252 D, Sant Nager, East Of kailash, New Delhi, Cont no[protected], [protected], I got a surprise answer from them – We cann’t take for repair, reason seal opened, Seal was open during software updating at your noida service center, Is it mine responsibility to re-sealed . How much time I have to struggle for this brand new phone . It’s better to give me a proper solution, either replaced or repaired .Other wise I will log a complain in consumer forum & fire a negative reviews each and every social sites . I am totally frustrated from your service . I hope for a quick & better response. Thanks Sanjeev Kumar [protected]