Panasonic — C[protected] // mr. Lakdawala // refrigerator //---agreed for replacement as not repairable and now turning back-ready to pay charges of differences

Address:

Raigad, Maharashtra, 410210

Respected Honorable Sir,

I regret to inform that i am facing serious issue from Panasonic Team and after all hope lost i am
force to write this mail to you all...Request to kindly support and provide solution at the
earliest.

I will brief you the following point which will make u easier to understand

*I have purchased Panasonic Fridge which was working fine for few months and suddenly stopped
functioning.

*I lodged a complain to your service center

*Your technician visited and charged me for same further advise me for change of faulty circuit.

* I agreed for same and am ready to pay for the parts and wanted this fridge to start asap.

* I am surprise a Global co like Panasonic writes back that they dont have spars for a fridge which is
hardly old.
* After few days your team reverted that we are not in position to repair as parts not available hence
requesting to replace the fridge...I agreed for same and they told that may be you may not get same
model but similar to it and may have to pay the difference if any which i also agreed.

* They asked me for bill dealer invoice which i have given them for their support...In Delivery
Challan my son name and address is available, In Invoice/bill the model nos and amount of fridge is
very well seen, The warranty card also shows the same details.
I am once again attaching the records shared.

Sir from very first mail i have been saying that i am ready to pay the charges pls provide me
replacement or get it repair...Pls help i cannot keep dead fridge 6.0 feet 350 ltrs+ ideal
I am once again mentioning that i am ready to pay repair or replace difference charges...Pls Help